Suddenly Outlook crashes on open with no message. 

When launched from the dock, the icon bounces then a little rectangle appears momentarily.

By being very fast (and lucky) with the Command-Shift-3 Screen Capture I managed to get a peek.

It has the "O" logo "Microsoft Outlook: Mac 2011" my registered name and serial number and either of the phrases "Launching Database ..." or "Setting Up Identity ..."

Mac OS 10.9.4

Word, Excel, and PowerPoint all start and run without problem

Finder "Get Info" reports version 14.4.3 for all 4 apps.

"Check for Updates" reports "There are no updates available ..."


I have tried:

Reloading Outlook from the original Microsoft DVD 

Reloading Office from the original Microsoft DVD

Restoring the entire hard drive from Time Machine at just before the problem began. (That takes 3 hours)

Using Disk Utility to "Repair Disk Permissions"

Using Disk Utility to "Verify Disk" reports "The Volume .... appears to be OK."

Starting Outlook with the Option Key and "Rebuilding the Database" which ran successfully.

Numerous "Restart..."-s of the Mac OS

Still no joy, and I am out of ideas.

Anyone?


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.