Hello all,

This seeks help on my below specific issue on my Outlook for Mac 2011 in Mac OS X 10.10. 

When I try to add my exchange account into the Outlook for Mac 2011, it freezes and I need to force quit it.

Actually, it was working before but memory on my Mac was low due to large mail database. So I deleted my identity and then re-open Outlook. It freezes when re-adding account

I try all suggestions that I found in the previous question and all I can search as below but they are all not working.

1. Reinstall OS X 10.10

2. Reinstall Office for Mac with newest version

3. Create/Rebuild identity

However, I try to test with creating new user account. I find that it works!!! I can add exchange account without freezing.

But when I back to current user, it still freezes even in safe mode.

Any suggestion here? How can I fix the issue without clean install my mac

Thanks in advance,

IM