hi 

the outlook started having problems by duplicating emails and the dock indicated that there were unread messages but the inbox did not show any new messages.  then an error message appeared "outlook has encountered a problem and needs to close".  I followed steps in a mac help forum that told me to trouble shoot and now I seem to open outlook without it encountering any problems but none of the data is there.  It says that i have not set up an email account.

I think i have duplicated the identity and i tried to copy the folders from the main identity into a new identity and tried to rebuild the database from the new identity, but still no joy.

Any help would be massively appreciated.