I understand if Microsoft wants to switch names, images, websites, branding and procedures. I understand if they want to take all their customers with them, and I understand that not everyone will be happy.

What the website looks like doesn't concern me, and the fact that it's difficult to navigate also doesn't truly concern me.

What concerns me is this:

All previous emails from my hotmail account have disappeared without a trace.
No new emails have arrived.

While my inbox will never be cleaner, an email service that neither sends nor receives email is pretty worthless.

Looking at the other questions here, it seems that the change was enacted months ago, and yet Microsoft still hasn't gotten around to transferring all the old email information.

Call me crazy, but it seems to me that something is broken here. Like "Windows 8 style" broken (sorry, that was low).

I'm going to give Outlook one more week, and after that they lose me.