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I have repaired , using option 1 and 2  ( quick repair and online) and still nothing. I have unistalled using the Fix-it tool and reinstalled three time , but no results. The other programs work fine ( powerpoint, one note ,excel) but outlook does not want to start. I think there might be something wrong with the dvd. Can I get another one? or can it be repaired on line?   I am at my wits end. Any body ? Any ideas? jack