I don't know what happened, but now when I open "new mail" to write an email, the typing is as tall as the world trade center - even though the font is set at 'Arial' and size 12.  When the email is sent, it appears to the receiver as normal, but when I am typing it, it appears to me really huge as if I were hard of seeing.

I searched the "help" topics and tried to click on the "Styles" button, but it does not work - nothing happens.  It is as if the Styles area (under the "format text" group) has been deactivated.

I've even looked in the Options area, and can not find anywhere a place to correct this.

How can I reset my program to type an email in the size and font that is chosen and not in a huge print format?  How do I reactivate my styles section?

HELP........  Thank you.