I have a customer with an Office365 Small Business Premium subscription.  One of the users has a MacBook Pro and iMac both running Mountain Lion with Office 2011 fully patched.  When running Outlook, we see extremely high CPU usage by the Outlook process - it's averaging about 95%, which in turn causes poor performance on the MacBook/iMac in general - the spinning beachball repeatedly pops up rendering the MacBook unusable.  I've been through a lot of troubleshooting on this to no avail.  Here's what I've done so far:

What is curious is that I've just setup a brand new iMac for this user and for approximately four hours after connecting to Office 365 the iMac ran  perfectly well, then boom - I've got exactly the same problem.  The only other apps that were installed were Evernote and Dropbox.

 

Does anyone have any suggestions on troubleshooting this further?

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