I'm running this on a brand new MacBook Pro with Mavericks. The email is being run through IMAP. The downloading of the Inbox seems to work very sporadically. Most of the time it just says "Inbox: Downloading..." then shows how many messages it is attempting to download, for example, "0/9." Then it just sits there and doesn't download any of the email messages to the Inbox. I can see the messages on the web email but, again, they won't download to the Outlook Inbox.

Any ideas what the problem here is?

Thanks for your help!