My "Main Identity" and the others that are dated 2011 and 2014s (even the time machine) backups apparently stopped keeping data from Oct 2014. This morning 1/29/16 when I opened Outlook 2011. The identities box came up (weird) and I choose "main" all my important emails for 2015 and 2016 are gone now, only Oct 2014 are there. I've been on the phone with the most incompetent Microsoft techs and people for over 5 hours. They cant transfer me to a supervisor or wont.

I've re selected many identities  but they are all not the current one.  My emails are POP and I clear them off my server so they are gone.

If this was Apple support id be squared away in an hour or under.

OSXE1 Capitan 10.11.3

Any suggestions?