Outllook has closed my email account- how do I get it reopened?

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com
The email account *** Email address is removed for privacy *** was closed by MS because there may have been a volition. Every time I write about this, I get an answer like the one below, which I cannot access when signed in with *** Email address is removed for privacy *** (the closed accoutn) or my own (I am the administrator) ) *** Email address is removed for privacy ***.
I am told that i don't have authority to access the answer!
Here is what i get sent each time, which i can't get into:

We have responded to your support request. Go to the Microsoft Support site to view our response and follow up on your request.

https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1221077930 <https://support.microsoft.com/oas/default.aspx?tp=il&tenant=WOL&sd=winlive&incno=1221077930>

 

Thank you,

The Microsoft Support Team

 

Note: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

 

Microsoft respects your privacy. To learn more, read our online Privacy Statement. http://privacy.microsoft.com/ <http://privacy.microsoft.com/>itth. due I

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