Hi, my hotmail/outlook account has been blocked 4 days ago.

I have followed the recovery procedure (the recovery email address was not valid anymore) and was told by email that I would get contacted in max 24h.

It has been 4 days now, and this happened just after I had sent an email to raise money for a charity to support children with cancer, so I can't even read emails with donation pledges, this is really really annoying.

What can I do to get a reply and get my account back?

Microsoft France/Switzerland send me back to that same procedure I did with no reply.

I feel like my personal data has been kidnapped.

I had to create a new outlook account to be able to post here.

Please help.

Issue Number 96726188