“Open Outlook contact” on Contact Group shows unrelated individual Contact

20. December 2013 · Write a comment · Categories: Outlook for Mac

I'm wondering if we're the only ones seeing this issue, which seems to be an Outlook 2011 for Mac bug.

We have Outlook 2011 for Mac (14.3.9) connected to Office 365.

Steps to reproduce this bug:
  • Create a few Contacts
  • Create a Contact Group (which is stored locally) and put a few Contacts in it
  • Create a new email message
  • Enter the Contact Group in the message's To field
  • Right-click the Contact Group name in the To field and choose "Open Outlook contact..." from the resulting contextual menu
What shows up in our environment (and I've tried it on a few different computers) is an individual Contact that is completely unrelated to the Contact Group.

If I send the message, it still seems to go to the correct Contacts (the ones that are actually in the Contact Group), but it's freaking out my users.


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