Hi,

I'm using the most up-to-date version of Office for Mac 2011. For the past year, I've used it without any problems to download/sync mail from two Gmail accounts (using IMAP) and one ATT account (using POP).

But a week ago (Monday, July 20), Outlook started crashing every time the mail accounts tried to sync, displaying the message: "Microsoft Outlook must be closed because an error occurred." By the process of elimination I've figured out that Outlook only crashes when it tries to sync to my work Gmail account (which is administered by my employer.) My personal Gmail account, which is linked to the work one, still syncs to Outlook just fine. The ATT account syncs fine, too.

I thought maybe the problem was related to Gmail's switch to "OAuth2" this summer, which I hear isn't supported by Outlook. But Outlook still crashes even when I turn off "2-step verification" for both accounts and set them to work with less secure apps.

Any suggestions? Thanks for your time.