Office for Mac 2011 cannot send emails

09. January 2014 · Write a comment · Categories: Outlook for Mac
So I have 2 macs in my office, and we recently switched to Outlook. Once our account information was entered, one of them could send and receive email right away, while the other hasn't been able to send an email yet, but can receive email.  When I log into the Mac Mail client, I have no problem sending or receiving mail from the account, but I cannot send with Outlook. 

I think I have read every support forum and tied everything possible. 

My email is through godaddy. I have tried the default ports: 25, 80, 3535, 465. None have worked. I have tried both authentication settings of "Use Incoming Sever Info" "User Name and Password" and "none"

The most common error messages I get are the following:
Error code -3259: An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic.
Error code -17900: Authentication Failed for **@**********.com
   The problem is that I know the user name and password are correct, but it continually tells me that it is wrong. 

My current email settings are set to the following
Incoming:  imap.secureserver.net (port 993)
     (use SSL to connect)
Outgoing: smtpout.secureserver.net (port 465)
     (override default port)
     (use SSL to connect)

I'm pretty much at my wits end. I spoke with customer support at godaddy, and they told me to go to microsoft or apple. Help!

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