I am not able to access my account due to the 2 step verification method. I no longer have the phone number associated with my second step security measure. I have tried the questionnaire password recovery method to only receive and email stating that they ignore requests from accounts equipped with 2 step verification. I also called support and utilized online chat support and an online ambassador. The only option it is giving me to verify my account is to wait 30 days until I can use my email again to verify that it is me accessing my account.