Not able to receive email from one sender ONLY with outlook.com and outlook2010.

25. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
I have a domain newly migrated to outlook.com since september 2013. We are able to receive all emails from all senders on both outlook.com and outlook 2010.

However, we just are not able to receive any email from one particular domain, itoki.com.sg. 

Even after adding it to safe sender list, @itoki.com.sg, we are still not able receive.

There is no block sender neither. 

Lastly, before migration, we are still able to receive them. But it is only after using outlook.com with a different DNS, we are not able to receive it anymore. 

Please help. 

Ashton Phua
onecreation.sg

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