MS sends me a link from a no reply e-mail. The Link doesn't work. It wants me to login as *** Email address is removed for privacy *** . I think that's how I'm logged in, but how do I know? Maybe I'm logged in correctly but their e-mail address has a trailing blank? When I come here and do a search on the problem number, 1336905735, I get no hits. When I do a search on neilhmurphy I get old stuff, nothing about 1336905735. This run around got old a week ago.