I have been using the same Hotmail account for several years and have never had a problem opening or downloading documents.  It seemed to start right after Hotmail switched to Outlook but I'm not sure.  I cannot open, download, nor save any Word or PDF documents from my email account!  When I try to open a document it starts doing something (not sure because it is different than when it worked) but then a totally blank box opens up and that is only after trying to open it several times.  There is no error message or any other communication.  At first I could open Word documents but not PDF documents.  Now I cannot open either.  I can still open some pictures but not all.

I have a Vista OS, MS Office 2010, and I have reloaded the most recent PDF reader several times.  Nothing seems to work.  I really need to receive documents from email!  Can anyone help?

BAB

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