Hello,

My wife was working on a Christmas Video of our sons to give out as presents. After days of work, she was almost finished with the project when the program started to freeze up on her. She was able to save her work before closing out the program but after restarting the computer, Movie Maker says that the file is either incompatible or corrupted. I know it is a compatible file since it had been working previously and that it must be corrupted since other .wlmp files still open.

I have looked around and found several threads in which considerate_guy seems to really know what he is talking about with fixing these files. I tried to follow his advice found in this thread which describes looking at the file as an xml or in notepad and looking for missing information. I did this for both the text and music sections since that is what my wife had been working on at the time of the problem but it did not fix the file. I even removed all entries from the text and music sections to see if that would resolve the issues, but it did not help either.

I tried chatting with the live tech support too, but both reps I spoke with had me disable all non-Microsoft services and restart the computer to see if anything was interfering with the program. I did this even though the program works just fine with other project files. One rep also had me run sfc /scannow because they said that would fix corrupted files. I'm fairly certain this only fixes Windows System files and not the corrupted project file I am trying to fix. I ran it anyways and it finished without finding any problems.

I'm now just looking for anyone who can either look at the file for me and fix it or get me in direct contact with considerate_guy since he really seems to know Movie Maker problems inside and out.

Thanks in advance for any help you can send my way!

-Tom