Orginal Title: How to UNHACK my hotmail account

I recently received an email from Microsoft themselves telling me they think I've been hacked (again) but I've tried number ways to get back into my account - using alternative email to change password - WONT WORK .. I've also tried contacting them via telephone although I think may have been another type of hacker as he told me I had to pay 80 pound to UNHACK my account.. My friend had also tried to help by emailing them himself and they have have me here. I've had to make a new email just to ask this question!!! Can anyone help me please I really need my old email as I have really important emails coming and I can't get them and haven't been able to access my account for two weeks! Please help!