I am also having troubles with my account being attacked and attacked GOOD, they changed EVERYTHING and I need a human representative to look at it as this auto-response nonsense has locked me out for good! But like the person above, I would rather my account be deactivated and either use this new account or whatever, but I have some VERY personal issues on that old one and would like to recover it, if possible, but I need a human and NOT a bot to look into this issue for me please! My email was hacked on the 1st of September of this year and is *** Email address is removed for privacy ***.  Someone PLEASE help!