I have tried to complete the online form, but it just returns the form empty with no error messages. 

I have tried to complete the form from multiple browser types and versions, even different computers. There are no error or informational messages are displayed so I have no idea why it won't submit. It just returns me to the form and it's now blank.

I am signed in with a live.com account when I attempt to complete the form.

I need to get this resolved, is there any other contact method? even if it is paid?

Online form that I used. 
https://support.live.com/eform.aspx?productKey=edfsmsbl3&ct=eformts&wa=wsignin1.0

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