So here are the facts:
- I can sign in to Outlook.com
- I can see old inbox items and sent items but there is nothing in sent or inbox for today
- I can send an email to external email addresses
- I cannot receive an email from myself or from an external email address at all
- Items successfully sent externally still don't turn up in my outbox

I have already tried:
- verifying my mobile number
- changing my password
- using multiple different browsers, computers and my phone

I'm desperate to get my new items - who knows what is stuck somewhere in the aether - please help!

Thanks

Lizzie

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