My Hotmail account was hacked. Microsoft previously provided me with a link to reset my password, but the hacker has inserted his email address into my Security Info. page. This means that every time I tried to reset my password and regain control of
my account, the hacker received notification of the password change. All he had to do was click on a link to invalidate my password again and again. I tried deleting his email address off my Security Info page, but have to wait 30 days for this to take effect.
On Sept. 18, Microsoft should remove his email address from my Hotmail account. However, I need a link from Microsoft in order to retrieve the last of my saved emails and forward them to my new email address. I have repeatedly proven my ownership of the
account to Microsoft and have even given them the names of several people who authored the remaining emails. Microsoft has CLOSED my case and will not provide me with another link. It is imperative that I get the remaining emails forwarded to my new account
as they represent years of research concerning a disability claim I have pending. Please, would someone help me? If you can contact me privately, I would be glad to give you all of the details to prove my identity. Thank you.
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