My HOTMAIL Account has been BLOCKED. Urgently need to recover this account and that specific e-mail address. The information I provided was apparently not sufficient.

25. September 2013 · Write a comment · Categories: livemail
I have tried to recover my account *** Email address is removed for privacy *** and after 3 attempts (which I provided exact information) it will not let me have access. I have created this new account to post a message. I have been led in circles by the "Help" system, and still haven't resolved this issue, it is now an extremely urgent matter, as I'm expecting to receive highly important Immigration documents through this e-mail address any day soon, and absolutely must have access to them. 

I was asked to give name of 'groups' on the account, which were created approximately 10 years ago and I have no idea of these groups. I provided the exact titles of e-mails and e-mail address I have previously sent and was still told it was insufficient.

I require URGENT access to this account, please provide me with a PERSON to talk with, to discuss how I can read e-mails being sent to *** Email address is removed for privacy ***

I have found that "hotmail" is no longer listed as one of the products in the options list, and have had to select Outlook.com and Mail as my options. 

 

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