I've seen this on here now a couple of times. Randomly last night when I went to watch Netflix through my Xbox I was prompted to go through verification before it would let me log into Xbox live. I can remember the e-mail account my gamer tag is linked to but couldn't remember the password as it's an outdated e-mail account. 

I've now spent a good few hours on this and just completed my third questionnaire to recover my account because the last two didn't have enough info- credit card information wasn't enough. All I want is to be able to use the Xbox live and Netflix I'm paying for. 

Is there anything else I can do or do I need to lose my gamer score, month's subscription and build a new one cause if it comes to that I'll probably just buy a PS3.

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