I installed the newest windows 10 update maybe a month ago. And at first nothing was different, but lately my computer has been taking ages to turn off when i click shut down. Im talking 20 minutes with it just sitting there, i can hear it on and see the lights but the screen is black. Ive been forced to press and hold the power button in order to turn it off. Ive already checked the back round programs and i have nothing going when i turn off my computer, i dont know what exactly happened but any help is appreciated.
MY SYSTEM INFORMATION
OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-4QDP5N4
System Manufacturer ASUSTeK COMPUTER INC.
System Model GL502VT
System Type x64-based PC
System SKU ASUS-NotebookSKU
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2592 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GL502VT.300, 6/14/2016
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.15"
User Name DESKTOP-4QDP5N4\hogan
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.9 GB
Available Physical Memory 7.51 GB
Total Virtual Memory 13.7 GB
Available Virtual Memory 9.26 GB
Page File Space 1.81 GB
Page File C:\pagefile.sys
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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