I've problem with my email account. I can login into my account but can't read an email. It look likes that I've violated terms of use and my account has been closed. I've try to open my account but here what happen.

- support.microsoft.com told me to change password. > I change password with phone number registered. doesn't work.

- support.microsoft.com told me to contact *** Email address is removed for privacy *** > I did that and they told me that my account is already activated and case closed. I still can't access email.

- I did contact support again and they told me to change password again then they told me to contact *** Email address is removed for privacy *** which I did that again and still not work.

-*** Email address is removed for privacy *** told me to that they look to my account and it already activated so case closed. -.-' I really don't know what to do any more. Now the support told me to ask a question here.

Please help. Here what happen when I try to login to the read an email.

Best Regards,

Sangla