04. November 2015 · Write a comment · Categories: Uncategorized

Hi everyone. Hopefully you can help. I recently upgraded to Windows 10. I wanted to use Movie Maker this evening so I opened the program and recorded a webcam test video. This video was saved, but then the playback did not work, even when removing the file and re-adding it. I then came here to find help, and was directed to download Windows Essentials 2012. I successfully completed that, but then I could not find Movie Maker on my computer. I searched with Cortana for Movie Maker and the icon came up, but I can't get to the program any other way. It is not listed under apps or programs. And now I cannot get the program to recognize my webcam at all.  I went to options and selected the internal webcam from the list, but was unable to get the internal microphone to be recognized. Additionally, the problem with playback of videos captured through the program still occurred. But now when I hit "Webcam Video," it says "Sorry, Movie Maker encountered a problem. Closing any unused programs, restarting Movie Maker, and trying again might fix the problem. Error: 0x000020B"

Of course I tried that and it didn't work. So I tried to repair Windows Essentials 2012. That did not work. So I uninstalled and reinstalled and restarted my computer. That didn't work. I tried to update all of the drivers for my webcam and microphone. That also did not help. I can't find Movie Maker listed in the Programs list on Control Panel. I don't know what to do now, so thanks for your help!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.