Every time I try to sign in to my Hotmail account  or am forced to sign in after a few hours of inactivity (a new problem since Friday) I am told that I need a pin/code (also new since Friday) to protect me from  hackers.  I generate the pin by clicking next, pick it up from my office email enter the pin/code and it tells me it is the incorrect pin/code.  It also tells me that I have just a few days to straighten this out before I lose access to my account,  but when I go to the help area can find no article and of course there is no longer phone support for subscription service.  So I am kind of stuck with an addional factor of authentication (the pin) that I did not ask for, a clock that is at 3 days left for me to enter a correct pin and about a dozen incorrect Microsoft generated pins.  Anyone have a solution to this dilemma?  And why don't I get to generate the pin?

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.