Hi there,

We're having an issue with Outlook 2011 where the Microsoft Database Daemon will crash within a few seconds after launching Outlook. I've tried every recommended solution I've been able to find, from deleting .plist files to completely removing Office and reinstalling. Even reinstalling OS X over top of the existing system doesn't work. My only solution thus far is to re-image the Mac and then restore from Time Machine. If anyone has any other suggestions, I'd greatly appreciate them. I've included part of the error log below. All of the Macs affected are using OS X 10.10.0-2.

Thanks very much.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-04-06 17:25:51 +0000
Application Name: Microsoft Database Daemon
Application Bundle ID: com.microsoft.outlook.databasedaemon
Application Signature: MDlr
Application Version: 14.4.8.150116
Crashed Module Name: CoreFoundation
Crashed Module Version: 1152
Crashed Module Offset: 0x0013a93e
Blame Module Name: Microsoft Database Daemon
Blame Module Version: 14.4.8.150116
Blame Module Offset: 0x000c12ca
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0


Thread 0 crashed:

#  1  0x9a14a93e in _CFCopyTypeIDDescription + 0x0000001E (CoreFoundation + 0x0013a93e)
#  2  0x9a05e1f5 in ___CFPropertyListIsValidAux + 0x00000175 (CoreFoundation + 0x0004e1f5)
#  3  0x9a05ef32 in ___CFPropertyListIsArrayPlistAux + 0x00000032 (CoreFoundation + 0x0004ef32)
#  4  0x9a05eee9 in _CFArrayApplyFunction + 0x00000039 (CoreFoundation + 0x0004eee9)
#  5  0x9a05e17e in ___CFPropertyListIsValidAux + 0x000000FE (CoreFoundation + 0x0004e17e)
#  6  0x9a0764a4 in _CFPropertyListCreateData + 0x00000074 (CoreFoundation + 0x000664a4)
#  7  0x9a1371bd in __CFPrefsEncodeKeyValuePairIntoMessage + 0x0000015D (CoreFoundation + 0x001271bd)
#  8  0x9a1f46a9 in -[CFPrefsPlistSource sendMessageSettingValue:forKey:] + 0x00000069 (CoreFoundation + 0x001e46a9)
#  9  0x9a0a2a4d in -[CFPrefsPlistSource alreadylocked_setValue:forKey:] + 0x000000BD (CoreFoundation + 0x00092a4d)
# 10  0x9a0a296c in -[CFPrefsSource setValue:forKey:] + 0x0000004C (CoreFoundation + 0x0009296c)
# 11  0x9a0a2913 in ____CFPreferencesSetValueWithContainer_block_invoke + 0x00000033 (CoreFoundation + 0x00092913)
# 12  0x9a053dc3 in +[CFPrefsSource withSourceForIdentifier:user:byHost:container:perform:] + 0x000004B3 (CoreFoundation + 0x00043dc3)
# 13  0x9a0a28b1 in __CFPreferencesSetValueWithContainer + 0x000000E1 (CoreFoundation + 0x000928b1)
# 14  0x9a10a797 in _CFPreferencesSetValue + 0x00000037 (CoreFoundation + 0x000fa797)
# 15  0x001622ca in UHeaderUtils::GetCStringHandleFromHeader(char**, char const*, unsigned char) + 0x00006BD0 (Microsoft Database Daemon + 0x000c12ca)
# 16  0x001036b2 in SwapDBTaskClusterStoreToHost(OpaqueFMSwapToHostData*, unsigned long) + 0x000023C8 (Microsoft Database Daemon + 0x000626b2)
# 17  0x00103851 in SwapDBTaskClusterStoreToHost(OpaqueFMSwapToHostData*, unsigned long) + 0x00002567 (Microsoft Database Daemon + 0x00062851)
# 18  0x94f7ac26 in _TimerVector + 0x00000016 (HIToolbox + 0x0003cc26)
# 19  0x9a0ceb36 in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 0x00000016 (CoreFoundation + 0x000beb36)
# 20  0x9a0ce5e4 in ___CFRunLoopDoTimer + 0x00000524 (CoreFoundation + 0x000be5e4)
# 21  0x9a14a02f in ___CFRunLoopDoTimers + 0x0000015F (CoreFoundation + 0x0013a02f)
# 22  0x9a087151 in ___CFRunLoopRun + 0x00000821 (CoreFoundation + 0x00077151)
# 23  0x9a0866c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6)
# 24  0x9a08652b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b)
# 25  0x94f692d8 in _RunCurrentEventLoopInMode + 0x00000106 (HIToolbox + 0x0002b2d8)
# 26  0x94f69011 in _ReceiveNextEventCommon + 0x000001EE (HIToolbox + 0x0002b011)
# 27  0x9510e9b4 in __AcquireNextEvent + 0x0000004F (HIToolbox + 0x001d09b4)
# 28  0x950fbbba in _RunApplicationEventLoop + 0x000000E1 (HIToolbox + 0x001bdbba)
# 29  0x00103c9d in SwapDBTaskClusterStoreToHost(OpaqueFMSwapToHostData*, unsigned long) + 0x000029B3 (Microsoft Database Daemon + 0x00062c9d)
# 30  0x000a51e6 in  + 0x000014DF (Microsoft Database Daemon + 0x000041e6)

Operating System Information
Operating System: Mac OS X 10.10.2 (Build 14C1514)
CPU: Intel Core Duo, Number: 4, Speed: 1700 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1092
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: 48A0DAF9-7F68-4F1F-A2FE-44E6576E6F8A
Time from launch: 0 hours, 0 minutes, 3 seconds
Total errors on this client: 56