My main Hotmail email address and associated Microsoft Account seems to have been hacked and closed or deleted overnight. A couple other accounts seem to have been affected but my main one seems no longer available. I was on the phone with various Microsoft support call centers this morning and finally was routed to here for potential help.

Sign in results in, "That Microsoft account doesn't exist. Enter a different email address or get a new account." and I can't recover the account automatically since: https://account.live.com/password/reset results in "The Microsoft account is incorrect. Please try again."

I had two-step verification on, so I'm not sure how this is possible but they did seem to temporarily have access to multiple email accounts of mine. I've had this email/Microsoft account for over 15 years and it is connected to my Xbox account with points balance, SkyDrive, MSDN subscriptions, etc.

I realize you'll likely need to contact me privately to get the account details. Thanks for any help that might be possible.

- Jeff Vilimek