I've had this problem for a while now, ever since Hotmail migrated to Outlook. Apparently lots of other people have too. Every time I login to my email, it works fine for a while but then develops a problem where my messages won't open. They highlight when clicked on, but don't open. Everything looks dead. I can fix it by closing down explorer and re-opening, but this is getting to be a real pain. I have tried several of the suggested fixes (clearing browser, installing Silverlight, etc) but nothing makes any difference whatsoever. The problem only seems to happen with explorer though. I have not yet seen the problem when using Firefox, but I don't use that much anymore. Somebody else mentioned that they had the problem using IE9, but not with IE8. I am using IE10. Is this some kind of bug with the newer versions of Explorer? or a bug with the new Outlook version of Hotmail? Unfortunately, I upgraded my Explorer about the same time that Hotmail migrated to Outlook, so I don't know which is responsible!

 

If so many people have reported this problem, why haven't Microsoft tried to fix it ONCE at their end, rather than asking hundreds of people (one-at-a-time) to go through this ridiculous sequence of things to check and try. This problem never used to happen with the old Hotmail interface, so obviously a bug has been introduced by Microsoft at some point, either in the migration from Hotmail to Outlook, or some kind of compatibility issue with new versions of Internet Explorer.

 

PLEASE HELP !!!

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