4 very old emails have re-appeared in my quick views. They are from Oct 2013 and were deleted at that time. They don't show in any of my inboxes and I can do nothing with them. I can't delete them, read them, move them or anything else, I simply get the message

"message could not be displayed. Windows live mail encountered a problem.....   Check you computer for low memory.

I ca see that this query has been answered before but \the solution does not help me as it applies to Outlook - I am using Essentials 12 and don't appear to have a "Gear" icon.

Advice would be appreciated.

Jaki

Original title: quick views