Many photos on my Skydrive account are showing up as blank thumbnails. Also receiving error “Still Retrieving High Quality Photo. We’ll Show It As Soon As It Arrives.”

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com
This has been happening since yesterday morning.  I will view my Skydrive screen and three/four/or more of the photos thumbnails will be blank boxes.  If I refresh, other photos change to blank boxes while the ones that were blank return to normal.  This occurs in all folders on my skydrive.  I have tried this in all different browsers as well as at work, and at home on different networks.  I have deleted some of the photos and reuploaded them, but the problem continues.  I have uploaded some of the same photos to my wife's skydrive account, and the problem does not occur there with the same photos.  So this is not a problem specific to the photos, browser, or network I am on.

Also, on some of the photos I would receive an error when trying to view it in the lightbox.  The error is "Still Retrieving High Quality Photo. We'll Show It As Soon As It Arrives."  This error is random, sometimes occurs on the blank thumbnails, sometimes not.

Thanks for any help with this problem.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.