04. March 2017 · Write a comment · Categories: Uncategorized

Two weeks ago I purchased a Surface Pro 4 and had setup and used the Mail app for a week without a problem.  Then, this past weekend the app began to crash when opening certain messages.  After completely uninstalling and reinstalling the app, it still continues to crash while opening those same messages from my Gmail and Yahoo accounts.

It was not until today that I realized these were messages grouped together in conversation view, and sure enough when I disabled Conversation View the app stopped crashing while reading those same messages.  Problem is, I rely on conversation view to manage all my email threads and need this feature.

Has anyone else come across this issue with the latest update?

Thanks!

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