Like many people posting to this forum, my account's e-mails have been deleted after upgrading to Outlook.com.

I read the moderator's replies, so I am answering those questions being asked.

· Impacted account

- *** Email address is removed for privacy ***

· When was the account switched to Outlook.com?

- today (September 25, 2013)

· Did the data loss occur right after Outlook.com upgrade or was the data still there for a brief time?

- right after Outlook.com upgrade

· Did you have issues logging in before noticing data loss – did you have to reset his/her password?

- yes, I had to reset the password when I tried to log in; asked me to confirm codes sent to my mobile phone

· Did you click on any link before the issue occurred?

- no

· Did you try to deactivate/close before the issue occurred?

- yes, without realizing what deactivate would do, I clicked 'deactivate'

· When was the last time you logged into your account?

- 2 days ago

· Description of the data lost (all messages before a date, date ranges, estimated number etc.)

- more than 1000 e-mails, over 10 or more yaers

· Do you have folders? Are they nested? Is the mail missing from the inbox or a folder?

- no, I did not have folders

· Are you seeing the missing mails on a mobile device or the web UI, or a mail client program

- 3 e-mails sent to my iPhone mail app are still being seen

A fast solution would be very appreciated.