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Thanks tried that showed more folders but they were sent items deleted items and stuff from months and some years ago?? I am at a loss. The ones I want are not their. The system is Windows 7.  I did do a free upgrade to Windows 10 a few weeks ago. It was awful, so very slow and some functions had disappeared. I reverted back to 7 and this I think is where my problems started. Also when I reverted back to 7 Windows 10 was sorry etc but ok. I still have the window icon right hand side of task bar and periodically it pops up to say 10 is ready to download. I do not know how to get rid of this. P.

My problems also started after upgrading to Windows 10 and then reverting back to Windows 7.  Subsequently Live Mail started with a note stating that the  Live Mail was doing a Data recovery.  On the last occasion this notice did not show and I had lost all my personal folders some of which had (to me)important information-receipts etc..  I have also

tried to be rid of the  Windows download notice without success.  So HOW do I get my folders back?