Hi

I have been using Windowslive mail for over 11 years - I have used it through the Hotmail.com website - later  it was transferred to Outlook.com

I didn't have any problem with it until recently - when I started to notice that I was losing emails, and by now ALL my emails are gone. 

Through outlook.com my account shows as if I had no emails before Nov 2015. !!!! 

The POP folder only contains emails from beginning of Nov 2015 - everything else is Gone.

11 years of emails - no, i didn't accidentally delete them, they are not in the deleted folder, or elsewhere. No, I didn't set up any rules, no rules for storing emails have changed over the many years of using this account. 

I have flagged many of my emails through the years, that was a way for me to find them later - now everything is gone. 

any idea where they are ?