I've had my hotmail account forever, now I received the message above. I created a new password as requested and completed the form, but each time received back a message they were not able to verify me.I can't receive a code by text because I have no idea what number they have on file since it has been so long. It's been months now and I have an important email that was sent to my blocked email address, *** Email address is removed for privacy ***, but I can't access it! i really need assistance accessing my account. I had to create a new account just to sign in and post a question. PLEASE HELP ME!!!! PLEASE!!!!!