I created 2 new Outlook.com accounts several days ago, in order to get over serious email performance problems with my previous provider.

Today I find I am locked out of one of them (the other one is still acccessible ok) When I enter my email address and password, I am immediately returned to the login screen with my details removed from the text boxes.  If I try to reset the password on the account, after completing the Captcha text and entering Next, I obtain a screen saying "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later...."

Just one other thing, a little earlier I requested a password confirmation from another website, to be emailed to this account. Could this be the cause of my being locked out?  When I try to login to the Microsoft Account, I obtain the same login failure, so all the self-help avenues appear to be blocked to me.

I've spent most of the last 3 days transferring contacts and forwarding important mail from my mailbox at my previous provider. I hope I haven't lost all this - please help!

Thanks in advance for your assistance.    BOB