We have had an MSN email account for many years.  Recently we were hacked and our account was locked.  We tried to fill our the questionair and could not provide enough information in order for the protection team to unlock the account- in fact the account was closed- the account is *** Email address is removed for privacy ***- account recovery request 106588274-  My wife had major heart surgery 5 years ago and still suffers from short term memory problems, and I normally use my work email account which is one of the reasons we could not provide enough information to get the password reset.  We have a lot of info saved in folders in that account and need to get back into it-Can someone help us?  I have created a new hotmail account- *** Email address is removed for privacy *** and we have a google account  *** Email address is removed for privacy ***  and can have messages left at teither- also cell phone #813-365-2158

Thanks,

   the Holland Family