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Your account has been temporarily blocked
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Basically needed the password to a parental control email account on xbox live to accept new terms of use, couldn't remember it several times and have now locked myself out of my account. I have since remembered the password to it but cant get back in as its locked. I filled out several recovery requests but none of them did anything, i emailed microsoft and got nothing back
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Needed to get into the *** Email address is removed for privacy *** account as parental control settings are on my xbox live profile even though i'm 21. i couldnt remember the password and whenever i entered it on the dashboard to accept the new terms of use it kept saying the password was wrong. i dont know what happened but i am now locked out of this parental control email account and cant get on xbox live to accept the new terms and conditions, please unlock the account so i can get playing on xbox live again
name - mark keaveney
gamertag - dM5x iLaGGzZ
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