I'm am using Live Mail 2012 as my email client on Windows 7.

We upgraded it successfully some time ago using the d-mail.exe file distributed by MS.

I use the client to help me manage 3 email IDs (Live-mail, gmail and orange) - all have been working fine.

Since 1/1/16 the inbox of my live.co.uk account is not updated when I synchronise.

All other email functions seem to be working fine and there are no error msgs.

Incoming livemail is still being received; I can see it by signing in to my live.co.uk online account using a browser.

And Incoming live.co.uk emails are still being correctly transferred to my iPad - as usual.

Through the client, I'm receiving incoming emails for both of my other email accounts and I can send emails using any preferred email address including livemail.co.uk.  I've sent the same email to all of my email accounts, using my husband's email and all are received and downloaded by my mail client EXCEPT live.co.uk. 

I've carried out a 'repair' of windows essentials on my PC .... that made no difference.

So, I reapplied the changes using d-mail.exe file distributed by MS ... that also has made no difference.

Your help would be appreciated.

Thanks,

Pauline