I'm running Windows 10 and using Live Mail to retrieve messages from an earthlink server. Everything was fine until two days ago then my my messages started coming down empty and if you look at properties there are no headers.

Live Mail works fine on the same account from another device so it doesn't seem to be a problem at the ISP.

So far I have:

1. Repaired Live Mail

2. Moved the message store

3. Did a clean command line uninstall of Essentials

4. Reinstalled Essentials

5. Turned off my real time virus scan

6. Turned off my firewall.

None of those tests have helped.

I turned on the logging and below is what I'm getting at the end start and then at end of my log file.

Please see if you can help.

Thanks!

[22:54:34.81] 21d0                 Mail:            Zone_MailChk ERROR: (duiheader.cpp:4817), failed with 0x800CCE05  
[22:54:34.82] 21d0                 Mail:            Zone_MailChk ERROR: (previewpane.cpp:1301), failed with 0x800CCE05  
[22:54:34.91] 21d0                 Mail:            Zone_MailChk ERROR: (previewpane.cpp:1301), failed with 0x800CCE05  

[22:54:39.82] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnNotify - FD_READ
[22:54:39.82] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnRead - recv() returned iRecv = 5, m_iLastError = 0
[22:54:39.82] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnDataAvail - m_state = 6, m fSecure = FALSE, cbRecv = 5, fIncomplete = FALSE
[22:54:39.82] 12cc                 Mail:                    POP3 [db] CAsyncConn::ChangeState - Changing from 6 to 6. ASYNCEVENT is 4
[22:54:39.82] 12cc                 Mail:                    POP3 [rx] +OK

[22:54:39.82] 12cc                 Mail:            Zone_MailChk ERROR: (asynconn.cpp:707), failed with 0x800CCC0A  
[22:54:40.01] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnNotify - FD_READ
[22:54:40.01] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnRead - recv() returned iRecv = 5, m_iLastError = 0
[22:54:40.01] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnDataAvail - m_state = 6, m fSecure = FALSE, cbRecv = 5, fIncomplete = FALSE
[22:54:40.01] 12cc                 Mail:                    POP3 [db] CAsyncConn::ChangeState - Changing from 6 to 6. ASYNCEVENT is 4
[22:54:40.02] 12cc                 Mail:                    POP3 [tx] QUIT

[22:54:40.03] 21d0                 Mail:            Zone_MailChk ERROR: (toastmanager.cpp:283), failed with 0x80070057  
[22:54:40.10] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnNotify - FD_READ
[22:54:40.10] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnRead - recv() returned iRecv = 5, m_iLastError = 0
[22:54:40.10] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnDataAvail - m_state = 6, m fSecure = FALSE, cbRecv = 5, fIncomplete = FALSE
[22:54:40.10] 12cc                 Mail:                    POP3 [db] CAsyncConn::ChangeState - Changing from 6 to 6. ASYNCEVENT is 4
[22:54:40.10] 12cc                 Mail:                    POP3 [rx] +OK

[22:54:40.10] 12cc                 Mail:                    POP3 [db] CAsyncConn::OnClose - Connection to pop.mindspring.com closed
[22:54:40.10] 12cc                 Mail:                    POP3 [db] CAsyncConn::ChangeState - Changing from 6 to 1. ASYNCEVENT is 6