20. January 2017 · Write a comment · Categories: Uncategorized

My email is caught in an error loop, it seems.

I cannot send an email as I am not recognized by the server.  Here is the error message:

The message could not be sent because the server rejected the sender's email address. The sender's email address was *** Email address is removed for privacy ***'.

Subject 'test'
Server Error: 550
Server Response: 550 5.1.0 <*** Email address is removed for privacy ***> sender rejected
Server: 'smtp.telus.net'
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No

I have not made any changes leading up to this error.  Since I have run a full scan, restored to an earlier date, rebooted both my computer and my modem and swore a lot.  My wife's computer gets the same result as does my IPhone.

Help!

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***

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