28. November 2016 · Write a comment · Categories: Uncategorized

I am having an annoying issue when using Windows 10 Live Mail and People.  I have manually added several contacts.  Names are in the correct field (i.e. if I expand the name field, the First Name and Last Name are properly situated for each contact).  However, the behaviour when adding contacts to email is inconsistent and annoying.

Some of my contacts pull over correctly, i.e. I select contact John Doe, and the name displayed on the email "To" line is John Doe.  Some contacts pull over and display the email address instead of the name.  i.e. I select contact Jane Smith and what ends up on the "To" line is *** Email address is removed for privacy *** (instead of Jane Smith).  Some contacts pull over and display a name that is different than what I store in my contact list, i.e. I select contact Jack Jones and the display name is "THE JONES FAMILY" - which happens to be how that person's outgoing email comes across (but is NOT how I want it to be reflected in my outgoing email).

To be clear, I am NOT selecting recipients from the autofill option, I am actually clicking on the person icon with the "+" sign that appears on the "To" line, which opens People, and I am selecting a person from my entered contacts.  All three examples have a first name and last name properly entered in the list, but each populate the "To" line in a different way.  It looks inconsistent and unprofessional.  Please advise.

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