Hi,

I am experiencing display name issues in Outlook for Mac 2011 similar to this issue:

http://answers.microsoft.com/en-us/mac/forum/macofficeo365-macoutlook/outlook-15-displaying-incorrect-from-name-in-list/bedd155b-c551-4db6-9242-b8259dce456f

However, the problematic emails are coming from Jobvite.com who have an email system that sends messages from unique email addresses under the alias *** Email address is removed for privacy ***. The issue occurs when the affected user receives several emails from the Jobvite notifications alias from several different senders. Instead of displaying the correct sender's name, it will display another sender's name from a previous email.

For example: Ned Flanders replies to an email from Marge Simpson through Jobvite. Marge receives his email in Outlook for Mac 2011 and everything appears correctly. Then Homer Simpson replies to an email from Marge Simpson through Jobvite. Marge receives the email but sees Ned Flanders in the display name when the message is clearly from Homer Simpson (DOH!).

So far I have not seen this occur with any other sites that provide similar services. 

Here are the troubleshooting steps that I have already taken:

- Deleted then added Exchange account

- Completely removed Outlook for Mac 2011 then reinstalled

- Updated Office for Mac to latest version

- Cleared auto-complete cache

- Renamed *** Email address is removed for privacy *** in address book to Jobvite Notifications (Jobvite's solution that didn't work)

- Changed Sort by Conversations to Sort by Date (worked with some emails but issue still persists)

Please note that this does not occur in Outlook Web App - only occurs in Outlook for Mac. Also note that the email header shows the correct sender's name:

From: Homer Simpson *** Email address is removed for privacy ***>

To: Marge Simpson *** Email address is removed for privacy ***>
Reply-To: Homer Simpson *** Email address is removed for privacy ***>
Date: Mon, 6 Jul 2015 20:54:35 +0000
Subject: Homer J. Simpson: Application

OS X Yosemite 10.10.3 
Outlook for Mac 2011 (14.5.2)

Thanks,
Adrian