I've worked with online chat in the area.  They "took over" my computer and tried to look over this problem.  My inbox says that I have emails.  I can see some of them in the list.  When I've read all in the list, the Inbox still says there are 44 or 38 or however many emails to read, but I am unable to see them.  This has been going on for several months.  I am missing important emails that I need to be able to access.  Thank you