I'm at my wits end here.  I'm updating my parent's computer to Office 365.  They had been using Windows Live Mail 2012, and had organized a bunch of emails into folders.

Setting up the accounts in Outlook went fine, but I can't seem to get the saved emails in the folders to come over.

I got to Windows Live Mail, select "Export" and "Exchange" as the type, and then select the specific folders I want to export.  It then exports them just fine (it certainly looks like it's exporting every email in those folders).  I was very confused for a while wondering where it exported TO because I couldn't find anything to import into Outlook... but then I noticed that all the folders just magically appeared in Outlook.  Only they're all empty.

I should point out that there are three accounts set up in each application:  two POP3 (WLM)/IMAPI (Outlook) accounts ... one for each parent ... and a combined account with their Microsoft ID/outlook.com.

All the folders are for my mom's POP3/IMAPI account, but when I exported from Windows Live Mail, the folders appeared under the Outlook.com account in Outlook instead of my mom's IMAPI account.

I've deleted those folders and tried exporting over and over again, but the folders always end up empty.

What am I doing wrong, or what can I do to get these saved emails over?  I'm only here for two more days, so I need a solution FAST.  I'm at a completely frustrated loss here.